Legal
Privacy Policy
Last updated: February 1, 2026
Aqua Cleaning (“Aqua Cleaning,” “Company,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website (aquacleaningnc.com), submit a form, request a quote, schedule service, communicate with us, or use our Services.
What this policy covers
- Our website and pages that link to this Policy
- Forms and lead submissions
- Communications by phone, email, or text message (SMS)
- In-person or on-site interactions related to our Services
Information we collect
Information you provide
- Name, phone number, email address
- Service address and property details
- Service preferences (services requested, property type, notes)
- Appointment details and communications
- Payment-related details (processed by third-party payment processors; we do not store full card numbers)
Information collected automatically
- Device and browser information
- IP address and general location (city/state)
- Pages visited and basic usage analytics
- Cookies and similar technologies
How we use information
- Provide quotes, schedule, and perform Services
- Communicate about appointments, changes, and service updates
- Send service reminders, review requests, and occasional promotions (when permitted)
- Improve our website, operations, training, and customer experience
- Maintain business records, safety documentation, and fraud prevention
- Comply with legal obligations
How we share information
We do not sell your personal information. We may share information with:
- Service providers that help us operate (website hosting, forms, CRM/automation tools, analytics, payment processors, messaging providers)
- Legal or compliance requests (court orders, subpoenas, lawful requests)
- Professional advisors (accounting, legal) as needed for business purposes
Cookies and tracking technologies
We may use cookies and similar tools to enable website functionality, remember preferences, and understand website performance and improve user experience. You can control cookies through your browser settings. Blocking cookies may affect some website features.
Data retention
We keep information only as long as necessary to provide Services and support, maintain business records and resolve disputes, and meet legal or accounting requirements. We may retain certain records longer where legally required or necessary for legitimate business purposes.
Data security
We take reasonable administrative, technical, and physical precautions to protect your information. No system is 100% secure. Avoid sending sensitive information (like full payment details) via email or text.
Your choices and rights
Depending on your location and applicable laws, you may request to access or correct your information, request deletion (subject to legal and recordkeeping obligations), or opt out of marketing communications. To make a request, contact us using the information below. We may need to verify your identity before processing requests.
Children’s privacy
Our website and Services are intended for individuals aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will take reasonable steps to delete it.
Third-party links
Our website may link to third-party sites and platforms (for example, Google, Instagram, Yelp). We are not responsible for their content or privacy practices. Review their policies before submitting information to them.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date.
Contact
Aqua Cleaning
Phone: (919) 813-7560
Email: info@aquacleaningnc.com
Website: aquacleaningnc.com
Effective as of February 1, 2026.